At Cherry Wheel LLC, we stand behind the quality and performance of our electric scooters, and your satisfaction is our top priority. Below are the details of our warranty policy, ensuring that your investment is protected and your peace of mind is guaranteed.
What is Covered:
What is Not Covered:
Improper Use: Damages resulting from improper maintenance, modifications, or use not in accordance with the user manual.
Accidental Damage: Damage resulting from accidents, collisions, or other incidental or consequential damage.
Maintenance: Regular maintenance and servicing costs are not covered under the warranty.
Making a Warranty Claim:
Provide Proof of Purchase: You will need to provide a valid proof of purchase (receipt or invoice) for the warranty claim.
Assessment: We will assess the issue, and if it is determined to be a manufacturing defect within the warranty period, we will repair or replace the defective part or entire scooter at no additional cost.
Resolution: Our team will work diligently to ensure your scooter is repaired or replaced and shipped back to you as quickly as possible.
Thank you for choosing Cherry Wheel LLC for your electric scooter needs. We're here to ensure you enjoy a smooth and worry-free ride!